Change Lead Owner shows "Synched from salesforce.com - fixup Lead Owner" | Community
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KCS_Integration
KCS_Integration
Level 2
March 15, 2018

Change Lead Owner shows "Synched from salesforce.com - fixup Lead Owner"

  • March 15, 2018
  • 1 reply
  • 2818 views

Issue Description
Change Lead Owner reason shows "Synched from salesforce.com - fixup Lead Owner."

Issue Resolution
The "synched from salesforce.com fixup lead owner" activity means the lead owner was switched within SFDC, often times through auto-assignment rules.

The phrase "fixup Lead Owner" is what Marketo records when it is taking the Owner ID being passed from Salesforce and translating it into the Lead Owner values (First Name, Last Name, Email Address, etc) to populate into Marketo.

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1 reply

Loren_Robeck
Loren_Robeck
Level 2
October 4, 2018

This article was very helpful for me, wanted to share, in terms of how to see what is happening in your Salesforce instance that may be auto-assigning. Help | Training | Salesforce

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