Change Lead Owner Activity Shows Reason Synched from salesforce.com - fixup Lead Owner | Community
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KCS_Integration
KCS_Integration
Level 2
May 3, 2020

Change Lead Owner Activity Shows Reason Synched from salesforce.com - fixup Lead Owner

  • May 3, 2020
  • 0 replies
  • 547 views

Issue

Change Lead Owner reason shows "Synched from salesforce.com - fixup Lead Owner."

Solution

The "synched from salesforce.com fixup lead owner" activity means the lead owner was switched within SFDC, often times through auto-assignment rules.

The phrase "fixup Lead Owner" is what Marketo records when it is taking the Owner ID being passed from Salesforce and translating it into the Lead Owner values (First Name, Last Name, Email Address, etc) to populate into Marketo.


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