Champion/Challenger Test in Engagement Program Only Sending Champion Variant | Community
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KCS_Integration
KCS_Integration
Level 2
April 24, 2019

Champion/Challenger Test in Engagement Program Only Sending Champion Variant

  • April 24, 2019
  • 1 reply
  • 2597 views

Issue

Issue Description

A Champion/Challenger A/B test contained in a nested program within an Engagement Program stream only sent the Champion email.

 

 


Solution

Issue Resolution
Per the Product Documentation Champion/Challenger tests can be used within Nurture Engagement Programs, however, the email asset with the Champion/Challenger test must be within the stream.

Having a nested program in the stream with a local email asset with the Champion/Challenger test will not function; only the Champion Variant will be sent, similar to what happens in other batch sends.


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1 reply

Bram_Valdez1
Bram_Valdez1
Level 2
April 24, 2019

I almost never use this function. There is a lot more control to just use a random sample in a smart campaign.

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