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KCS_Integration
Level 2
September 10, 2020

Cannot See Deleted Email in Audit Trail

  • September 10, 2020
  • 0 replies
  • 916 views

Issue

An email you previously had in Marketo under a program in Marketing Activities no longer exists and you believe it was deleted. However, you do not see that deletion in the Audit trail.

Solution

If an email was deleted directly, by un-approving the asset and then deleting it from the program, this activity will be seen in the Audit Trail.

However, if the program containing the email is deleted, the individual email's deletion will not show in the audit trail. Only the program deletion will be displayed.

 

 

 


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