Can a Default Program Be Changed to a Nurture Campaign Channel? | Community
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KCS_Integration
KCS_Integration
Level 2
May 3, 2020

Can a Default Program Be Changed to a Nurture Campaign Channel?

  • May 3, 2020
  • 0 replies
  • 923 views

Issue

Can a Default program in a nurture stream be changed to the Nurture Channel for reporting purposes?

Solution

Program Channels can only be applied to one type of Program. Nurture Channel will only be usable on a Engagement type program. You can however have multiple channels avaliable for a specific type of program! So you can have one program type with multiple channel options, but you cannot have one channel used for multiple program types.

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