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Mary_Skuse
Mary_Skuse
Level 2
Apr 23, 2020 11:54 AM UTC
Question

Zoom Webinar Program Set Up

We just set up the new Zoom integration with Marketo. Setting up in the Launchpoint was no problem, but I'm wondering if anyone has had any success with using Zoom's registration form in a Marketo webinar program? If so, how did you set up your program?

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7 replies

PhillipWi1
Level 9
Apr 23, 2020 11:32 PM UTC

Yep! So we used the "Event" program and selected "Zoom" as the vendor. Then, you connect it to the webinar ID in Zoom (make sure your user is listed in the "managed people" section of Zoom under the integration, so you can see webinars created by that user in Marketo). 

 

Once you have that set up, as someone registers in Zoom, their status should change to "registered" in Marketo for the relevant program. We had to set up a small wait step to ensure the member.webinar URL came across correctly, but otherwise, it's all working fine.

 

Let me know if you are having specific issues with it - what error are you seeing?

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PhillipWi1
Level 9
Apr 28, 2020 6:28 AM UTC

Oops. I take it back. We were registering from Marketo and passing it that way.

 

And based on this: https://zoomappdocs.docs.stoplight.io/marketo

 

There is a line: Note: To track and perform campaign actions on registrants, registrations should be done from a Marketo landing page. Registrations done from a Zoom landing page will not synch to Marketo.

 

This seems.....silly. Surely it should sync both ways? Will let you know if I find out more.

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    Mary_Skuse
    Mary_SkuseAuthor
    Level 2
    Apr 29, 2020 11:46 AM UTC

    @phillipwi1 - I agree - I don't see why it couldn't be a two way sync, but everything I'm reading says Marketo forms only. Thank you for checking!

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