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Dec 14, 2015 10:42 PM UTC
Solved

Will the "Change Owner" Flow Step Change Account Owner?

Hello!

Background: We recently had Marketo open up the account field level edit access so that we can use Marketo to update fields on the SFDC Account object.

Goal: We want to run a clean up campaign to change the lead/contact owner from former employees to current ones.

Question: Since we have the account level edit open, will the "change owner" flow step change account owner as well? If so, how do we make sure we ONLY change lead/contact owner.

Thanks, everyone!

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Kenny_Elkington
Kenny_ElkingtonAccepted solution
Adobe Employee
Dec 14, 2015 10:51 PM UTC

The change owner flow step will only change the lead/contact owner.  It isn't configured to change account owners.

4 replies

Kenny_Elkington
Adobe Employee
Kenny_ElkingtonAdobe EmployeeAccepted solution
Adobe Employee
Dec 14, 2015 10:51 PM UTC

The change owner flow step will only change the lead/contact owner.  It isn't configured to change account owners.

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Grégoire_Miche2
Level 10
Dec 14, 2015 10:55 PM UTC

Hi Lia,

More broadly, Marketo cannot change any account data.

-Greg

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