Why does only 7 out of my 35 registered leads have the activity type "Fill out form"...

Question

Hello Marketo Community

I am running an event.

In order to register for this event you have to fill out a form.

The different campaign steps are:

0.Deployment

1.Invited

2.Engaged

3.Registered

I have 35 people that registered for the event.

However, in the 'Results' for the 0.Deployment campaign step, only 8 people have the activity type: "fill out form".

It is the only way to register for the event and I wonder why not all of the 35 registered people have this activity type?

It bugs my mind.

I hope you can help me

Thanks a lot in advance

Yours sincerely

Priyank_Joshi3 · Answer

Hi Christoffer,Is your registration form local asset to program? If NOT how your registration campaign looks like? You also need to check if rest of the leads were imported in program via list import with status Registered.You may need to check their activity logs.If registration form is global asset from design studio, make sure to add url of webpage where it resides in smart campaign which is assigning program statuses to grab leads from specific event registrants.You can also try to create smart list to track registrants which came via form fill out, say - Filled Out Form - Event Registration on landing page "url for your landing page".If your form was live and later you activated campaign to change program member statues that might be another reason why those leads did not reflect with correct program status, may be those set of leads entered into db prior to campaign activation.ThanksPriyank

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