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Grégoire_Miche2
Level 10
October 7, 2015
Solved

Why are some ideas locked in the community

Many older ideas are locked and we cannot votre for them any longer. e.g.

Does someone knows why ?

Thx

Greg

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Accepted solution
October 9, 2015

Hi there. I found the problem and have resolved it. If you find any other posts you can't vote on, let me know.

In the meantime, I have a favor to ask. Gregoire, you have several profiles in this community. : (

Can you write 'primary' next to your job title for the one you want us to consider your primary title.

Thanks

8 replies

Justin_Cooperm2
Level 10
October 7, 2015

I think it happens when the status is changed from "New"

I will follow-up with our community managers Scott K. Wilder​ and Liz Courter​

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Grégoire_Miche2
Level 10
October 8, 2015

Hi Justin,

There are thousands of ideas that are no longer new and we can still vote for them :

It seems that ideas from profiles imported from the old community are locked.

-Greg

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October 8, 2015

I am looking into this. Thank you for the heads up.

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Accepted solution
October 9, 2015

Hi there. I found the problem and have resolved it. If you find any other posts you can't vote on, let me know.

In the meantime, I have a favor to ask. Gregoire, you have several profiles in this community. : (

Can you write 'primary' next to your job title for the one you want us to consider your primary title.

Thanks

Translate
Andy_Varshneya1
Level 7
October 9, 2015

On a similar note, is it possible to merge profiles? Otherwise you end up losing your data when you join a new company and use the corporate email address to manage the Marketo instance there.

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October 9, 2015

Yes. It is possible to combine profiles. Fill out this form.

Moved to a new company?

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