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Samantha_McCol1
Level 2
Aug 1, 2016 8:22 PM UTC
Question

What specifically is historic membership in an engagement program?

Looking at membership in an engagement program, you have:

Historic Membership | Current Membership | Members w Engaged Status | Engaged - MQL | Exhausted

What is the exact definition for each of these? Does historic membership include current members and exhausted members? Where is it pulling engaged -mql?

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2 replies

Aug 1, 2016 8:35 PM UTC

Historic membership incudes any lead who as ever entered the program

current members, means current active members whether exhausted or not

Members with engaed status is just a list that includes their status

Engaged - MQL - Engaged at the MQL stage

Exhausted - they have no more content to consume in their current stream

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Josh_Hill13
Level 10
Aug 2, 2016 3:47 AM UTC

Engaged may or may not be at MQL depending on your Status setup and flows.

Historical - Current = those in other statuses

Current=in a Stream as Member and likely receiving emails.

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