what does the flashing red lightbulb mean? Doesn't look good!

Question

I updated a Request a Campaign, campaign and the yellow light bulb started flashing red. ...'can't find any documentation...Help me Wizards!

Anonymous · Accepted Answer

Hi again Lynn Ray Magers-Pardo​,I need screenshots of the smart list and the flow.for exemple, the smart list below will raise the red lightbulb.-GregJust got off the phone with MKTO support - he didn't see any squiggly red lines, either..We both think that it was just a glitch that happened while I was editing the name - probably coincided with a sync lag and the campaign being called at the same time that I was editing its name. We think this because, a clone of the campaign works fine....Luckily, it wasn't a highly active campaign, so we just deleted it and all is well that ends well. Thank you for your time!Lynn

Grégoire_Miche2 · Answer

Hi Lynn Ray Magers-Pardo​,It means that the update you made are not correct.Review either the triggers (and filters) or the flow steps. Somewhere, you will have a trigger or a flow step value this an underlined red where the issue is.Provide some screen shots of the smart list and flow of the smart campaign.-Greg

Sign up

Login with SSO

Login to the community

Login with SSO