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October 8, 2015
Question

Website error keeping me from entering a ticket.

Anyone else getting an error when trying to get to the enter ticket screen.

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3 replies

Adobe Employee
October 8, 2015

Hi Eric,

Can you provide a screenshot of the error?  If there is a problem I can have our web team take a look.

Also, just to be sure, are you an authorized contact for your company?

John

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Kristen_Malkov1
Level 7
October 8, 2015

Are you using Chrome? We had an issue with this/jive about a month ago. Try a different browser(?) that worked for us.

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October 11, 2015

Yes I was using Chrome.  Still using Chrome and it works now.

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