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ItaiLe
Level 1
March 23, 2023
Solved

Web service error 1003 export

  • March 23, 2023
  • 1 reply
  • 1326 views

Hi all,
I was wondering how can I export the "count" list of leads that encountered the error.

I managed to find them in the "sync error" tab of the salesforce integration (admin tab), but can not find a way to export them 😕😕

any Idea???

 

Thanks in advance for your help

 

Itai. 

 

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Best answer by Darshil_Shah1

I don't think the web services error notification also stores the lead info. You can contact Marketo support to identify the exact time the errors are occurring and the source of these calls, but you'd need to check the service making these calls to troubleshoot and fix the error. If the service is able to provide you with the API call details of the failed calls, you can trace the leads using the lead-id/email in the body/parameter. You should check this thread: Web Services Error 1003 & 606 - Same time every day.

 

1 reply

Darshil_Shah1
Adobe Champion and Community Advisor
Darshil_Shah1Adobe Champion and Community AdvisorAccepted solution
Adobe Champion and Community Advisor
March 23, 2023

I don't think the web services error notification also stores the lead info. You can contact Marketo support to identify the exact time the errors are occurring and the source of these calls, but you'd need to check the service making these calls to troubleshoot and fix the error. If the service is able to provide you with the API call details of the failed calls, you can trace the leads using the lead-id/email in the body/parameter. You should check this thread: Web Services Error 1003 & 606 - Same time every day.

 

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