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Level 2
Apr 25, 2022 8:41 PM UTC
Solved

"Was Sent Email" SmartList filter not showing contacts

I am using a "Was Sent Email" filter to show contacts sent a specific email "between" two dates. This is my only filter

 

 

I can see a record that was sent the email in question between the dates specific, however my SmartList is empty.

 

 

 

What gives?

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SanfordWhiteman
SanfordWhitemanAccepted solution
User Group Leader
Apr 25, 2022 9:15 PM UTC

Send Email is only retained for 90 days. You may still see it in the Activity Log because it hasn't yet been purged (the purging doesn't run constantly).

1 reply

SanfordWhiteman
User Group Leader
SanfordWhitemanUser Group LeaderAccepted solution
User Group Leader
Apr 25, 2022 9:15 PM UTC

Send Email is only retained for 90 days. You may still see it in the Activity Log because it hasn't yet been purged (the purging doesn't run constantly).

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