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Lauren_Linsalat
Level 2
December 4, 2015
Question

Wait Step for Past Date (Combining Wait Step for Date + Duration)

I'm trying to set up a flow for an email that will initially trigger on January 4 2016 (a Date-based wait step).  But after January 4, I want it to become a Duration-based wait step, where it pauses for 48 hours and then sends.  Is it possible to put two wait steps in a row without confusing the system?  Or will it get to the January 4 date, and get confused, after the Jan 4 date has passed?  Does anyone have experience with this?

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4 replies

Grégoire_Miche2
Level 10
December 7, 2015

Hi Lauren,

That should work. See here : What happens if a lead enters a fixed end date wait step after the end?

-Greg

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December 8, 2015

This will work but if you put them both in a row I believe your first email will go out Jan 6.  You should test this to make sure it works properly

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Level 10
December 8, 2015

Theoretically your approach should work. Though, I would recommend using 2 different smart campaigns.
Flow for Campaign 1: Wait till January 04 --> Request Campaign 2
Flow for Campaign 2: Wait for 48 Hours --> Send Email

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Grégoire_Miche2
Level 10
December 8, 2015

Hi Lauren and all,

you probably want to vote here :

-Greg

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