Skip to main content
Amanda_Thomas6
Amanda_Thomas6
Level 8
Feb 5, 2016 4:52 PM UTC
Solved

Visibility Rule for State based on multiple Country entries

I am looking to hide the state field if country does not contain US, United States, or America. I noticed there is no plus button to add options for the If not contains field. So, I listed them "If [countryt] [not contains] [US, United States, America]". Picture 1. That didn't work, as in when I typed America in the Country field the State field didn't show up.

Then I tried to add more rule options (multiple "If" statements). Picture 2. That didn't work either. Again, I typed America in the Country field the State field didn't show up. Any advice?

Picture 1

Picture 2

This post is no longer active and is closed to new replies. Need help? Start a new post to ask your question.
Accepted solution
Feb 5, 2016 5:18 PM UTC

I highly recommend using a picklist for Country standardization. Just put your most common countries at the top of the list for easy access. You should be able to get a list of country values from your CRM admin.

View in thread

16 replies

Anonymous
Feb 5, 2016 4:56 PM UTC

Have you tried just showing the State field when Country is United States:

This way State/Province only shows on your form when that Country is selected.

Translate
Amanda_Thomas6
Amanda_Thomas6Author
Level 8
Feb 5, 2016 5:15 PM UTC

Hi Emily,

Thanks for your reply! I have done that and it works. It's just that this field is an open field as to not have to list every country in a drop down. So, people could input US and United States of America, instead of just United States. So, the is option just won't work.

Translate
Anonymous
Accepted solution
Feb 5, 2016 5:18 PM UTC

I highly recommend using a picklist for Country standardization. Just put your most common countries at the top of the list for easy access. You should be able to get a list of country values from your CRM admin.

Translate
    Terms & ConditionsAccessibility statement

    Loading footer...