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Mar 13, 2015 7:51 PM UTC
Solved

View email as web page error: Cannot get email content- Email could not be found1581

I sent myself a test email that includes the "To view this email as a web page, click here" option. When I click the link, there's an error message that reads - "Cannot get email content- Email could not be found1581"

I tried unapproving and reapproving the email, but that hasn't helped. Is anyone else getting this error? Any ideas on how to fix it?

Thanks!
Ashley
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Accepted solution
Jan 17, 2017 5:03 AM UTC

Hey Ashley,

The "To view this email as a web page, click here" option doesn't work on test/sample emails. However it works fine when you send the actual email to a lead.

So no reasons to worry.

Cheers!

Harsha

4 replies

Accepted solution
Jan 17, 2017 5:03 AM UTC

Hey Ashley,

The "To view this email as a web page, click here" option doesn't work on test/sample emails. However it works fine when you send the actual email to a lead.

So no reasons to worry.

Cheers!

Harsha

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SanfordWhiteman
User Group Leader
User Group Leader
Jan 17, 2017 5:32 AM UTC

Ashley's been worrying for 2 years!

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Jan 17, 2017 5:35 AM UTC

Haha! I didn't notice when the question was posted. I guess my answer was less than useless.

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