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Agoodwin-2
Level 1
Dec 8, 2020 8:06 PM UTC
Question

Velocity tokens conditonal scripting logic to display content based on having product subscription

I'm creating a series of tokens so we can start using one email asset for several products. The token I am having trouble with is setting up several content blocks and displaying one if a lead has an active subscription to a qualifying product. It's approved when I place it inside the email, but when "previewing by list or person" nothing is being output. Here is the code I'm currently using in my token: 

 

#if( $zuoraSubscription.status == "Active" ) #if( $zuoraSubscription.productName == "SOH" ) block of content for SOH here. #elseif( $zuoraSubscription.productName == "WCA" ) block of content for WCA here. #elseif( $zuoraSubscription.productName == "TPE" ) block of content for TPE here. #end #elseif( $zuoraSubscription.isEmpty() ) You have no active subscriptions. #end
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1 reply

SanfordWhiteman
User Group Leader
SanfordWhitemanUser Group Leader
User Group Leader
Dec 9, 2020 2:18 AM UTC

Not really enough info here, but at a fundamental level you shouldn't be using the == operator but rather .equals().

#if( $zuoraSubscription.status.equals("Active") ) #if( $zuoraSubscription.productName.equals("SOH") ) block of content for SOH here. #elseif( $zuoraSubscription.productName.equals("WCA") ) block of content for WCA here. #elseif( $zuoraSubscription.productName.equals("TPE") ) block of content for TPE here. #end #elseif( $zuoraSubscription.isEmpty() ) You have no active subscriptions. #end

 

This condition

$zuoraSubscription.isEmpty()

doesn't make much sense, as the Map itself will never be empty in Marketo.

 

If you're not seeing any output at all, consider the cases that aren't covered by your conditions.

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