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ben_Green-2
ben_Green-2
Level 2
Sep 11, 2017 4:37 PM UTC
Question

Using emojis in emails (body not subject)

Hey!

Does anyone know if and how it is possible to embed emojis inside email text with Marketo? We see that whenever we try this, the emails send, but the text cuts off where the first emoji should have been.

Thanks!

Ben

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18 replies

Darrell_Alfons2
Darrell_Alfons2
Level 10
Sep 11, 2017 6:35 PM UTC

Hey Ben this post my help you.

Does Marketo have support for emojis to show as graphics?

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ben_Green-2
ben_Green-2Author
Level 2
Sep 12, 2017 6:29 AM UTC

Hey Darrel, thanks for the link. Unfortunately, it discusses adding emoji's to the subject of the email, and we are looking to paste them in the body section.

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SanfordWhiteman
User Group Leader
SanfordWhitemanUser Group Leader
User Group Leader
Sep 11, 2017 7:44 PM UTC

Please provide the actual HTML you are using (the raw source).

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ben_Green-2
ben_Green-2Author
Level 2
Sep 12, 2017 6:27 AM UTC

The jive interface keeps removing the emojis when I try to paste them here, but I've attached a screenshot of the html below.

Does this help?

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SanfordWhiteman
User Group Leader
SanfordWhitemanUser Group Leader
User Group Leader
Sep 12, 2017 6:47 AM UTC

You should be using Unicode HTML entities. I wouldn't even try to use literal glyphs there -- not every browser can even display them.

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