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Nimisha_Garg
Nimisha_Garg
Level 4
March 14, 2019
Solved

URGENT - Engagement Program - Set CADENCE

I have 3 engagement programs running right now.

My team wants to change the set cadence and change "EVERY - 3 Week (S) <<< and before it was "Every - 1 week (S)"

It is not allowing me to do it...how to fix it?

This is urgent!

Thanks,

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Steven_Vanderb3
Steven_Vanderb3Accepted solution
Adobe Employee
March 14, 2019

Your first cast is set to a past date. The red highlight on that field is saying the value is invalid. Set the initial cast for the new schedule to be a date in the future and it should save.

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3 replies

Steven_Vanderb3
Adobe Employee
Steven_Vanderb3Adobe EmployeeAccepted solution
Adobe Employee
March 14, 2019

Your first cast is set to a past date. The red highlight on that field is saying the value is invalid. Set the initial cast for the new schedule to be a date in the future and it should save.

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    Nimisha_Garg
    Nimisha_GargAuthor
    Level 4
    March 14, 2019

    Thank you Steven. It worked!

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      Nimisha_Garg
      Nimisha_GargAuthor
      Level 4
      March 14, 2019

      We have series of emails going out in each stream. We have sent out already 2 emails..and email 3, email 4 and so on should go out ....every 3 weeks.

      So, how does this work if I do change the first cast?

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