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Teresa_Hsu1
Teresa_Hsu1
Level 3
Dec 15, 2016 9:43 PM UTC
Solved

upload leads to Marketo without email

Is there any way to upload leads without email to Marketo?

They have phone numbers and I would like my inside sales team to call those leads.

Thanks!

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Devraj_Grewal
Devraj_GrewalAccepted solution
Level 10
Dec 15, 2016 10:18 PM UTC

Although it's not recommended to import leads without an email address, it is possible. You can import those leads into a list or into a program with the "import members" feature. When you are on the field mapping page just "IGNORE" email address if it is found in your spreadsheet.

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4 replies

Devraj_Grewal
Devraj_GrewalAccepted solution
Level 10
Dec 15, 2016 10:18 PM UTC

Although it's not recommended to import leads without an email address, it is possible. You can import those leads into a list or into a program with the "import members" feature. When you are on the field mapping page just "IGNORE" email address if it is found in your spreadsheet.

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    Jessica_Kao3
    Jessica_Kao3
    Level 7
    Dec 15, 2016 10:28 PM UTC

    As long as you know this is a major cause of duplicates.  I would look into any of the many vendors that can fill and find email addresses for you. 

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      amoore-6
      amoore-6
      Level 1
      Jun 7, 2022 1:00 PM UTC

      My use case for this same question is slightly different...I want to upload an event attendee list that has FN, LN, and Company, but no email addresses. My objective is to "enrich" the list when the sync to SFDC happens, for those contacts that we already have an email address for in SFDC. Is this possible?

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      Ahmad Moore
      SanfordWhiteman
      User Group Leader
      SanfordWhitemanUser Group Leader
      User Group Leader
      Jun 8, 2022 2:04 AM UTC

      This isn’t 100% clear, but it sounds like you’re asking if you can add people to Marketo with minimal data, not including Email Address, and merge them with Salesforce records not yet in Marketo at the time of the import.

       

      If so: No, you definitely cannot do this.

       

      Marketo will never merge people automatically created in Marketo via the SFDC sync with records already in Marketo. Nor will syncing a new person in Marketo to SFDC “find” an approximate match in SFDC when you do Sync Person to SFDC.  

       

      Third-party SFDC apps attempt (with partial success) to fdo these things, but it’s way out of the box.

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