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Anonymous
February 2, 2017
Question

"Unknown User", Landing Pages all unapproved at same exact time

Somehow our landing pages all became unapproved by an "Unknown User", each at exactly 9:28 this morning, anyone have an idea how this may have happened?

Thanks.

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    8 replies

    Dory_Viscoglio
    Dory_Viscoglio
    Level 10
    February 2, 2017

    Was this information on the landing page itself, or in the Audit Trail? I would probably reach out to Marketo support, since it's likely that you'll need their auditing capabilities to clear this up.

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    Anonymous
    February 2, 2017

    It was in the Audit Trail. I will reach out to support. Thank you!

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    Dory_Viscoglio
    Dory_Viscoglio
    Level 10
    February 2, 2017

    It looks like @Sydney Mulligan​ might have an open case for this.. Maybe you two can connect?

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      Nick_Ezzo1
      Nick_Ezzo1
      Level 1
      June 8, 2017

      Same issue here.  Thousands of pages were unapproved.  At the same time, a SFDC admin updated a field that then synced to Marketo.  Interestingly, we've had a case open with Marketo Support and apparently they don't know about this site for answers.

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      Anonymous
      July 27, 2017

      By this page do you mean Marketo Community? That's wild.

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