Un-Assignment

Can you un-assign a Lead? As in strip the Lead of it's assignment from a Rep or a Queue?

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Accepted solution

Sure, but someone needs to own the lead in SFDC. You could create a "System" queue for unassigned leads.

A

Anonymous

Accepted solution

Sure, but someone needs to own the lead in SFDC. You could create a "System" queue for unassigned leads.

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A

Anonymous

Hey Charlie,

I would be looking to rerun them through the auto-assignment rules. Woudl this be possible?

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