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Jenn_DiMaria2
Level 10
Aug 23, 2013 1:45 PM UTC
Solved

Trying to Update List Blocked Updates

Hello!

I'm trying to upload a list into Marketo and update the First Name, Last Name, and Company fields, but it won't let me import anything but the email address.  First Name, Last Name, and Company name are not blocked fields in our Marketo instance - is this something on the Salesforce side?

Thanks for any help!
Jenn
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Jenn_DiMaria2
Jenn_DiMaria2Accepted solution
Level 10
Aug 23, 2013 2:04 PM UTC
I figured it out - I was importing under the wrong setting (I should have been using "Optimize for new leads".

2 replies

Aug 23, 2013 1:59 PM UTC
Hi Jenn,

Can you maybe attach a screenshot of the 1st row of you excel file? The row with the column headers/field names.

What happens when you go through the import process.

Rgs,
Cathal
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Jenn_DiMaria2
Jenn_DiMaria2AuthorAccepted solution
Level 10
Aug 23, 2013 2:04 PM UTC
I figured it out - I was importing under the wrong setting (I should have been using "Optimize for new leads".
Translate