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Katherine_Cree1
Katherine_Cree1
Level 2
Mar 20, 2020 7:56 PM UTC
Solved

Tracking PDF Web Views

I followed this article: blog.teknkl.com/stop-using-direct-download-links-unless-you-like-losing-tracking/ and am having some troubles with my smart campaign. Hope you can help! When I use the trigger "visits web page" contains "pdf link," it doesn't track my views. I've tried contains "the Marketo URL," but that doesn't work either. When I do "clicked link in email" contains "pdf link," I populate on the list. Can you tell me what I'm doing wrong?

 

Testing Link: https://go.snowsoftware.com/Covid-Ungated-Resources-Page---Prospects_PDF-Tracking.html#https://go.snowsoftware.com/rs/377-PWR-208/images/Risk%20Monitor%20Playbook%20Oct%202019%20FINAL.pdf

 

Screenshots attached of smart campaign smart list, flow, and activity log of the test.smart listflowactivity log

 

 

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SanfordWhiteman
SanfordWhitemanAccepted solution
User Group Leader
Mar 20, 2020 8:12 PM UTC

Hi Katherine,

 

First, nicely done on the rollout of the code! And also good job on URL-encoding, too many people forget that and break their links.

 

I think the problem is you're trying to match the Visit Web Page on the URL-encoded form, though. Try it with the decoded form (i.e. with spaces instead of %20).

 

 

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12 replies

SanfordWhiteman
User Group Leader
SanfordWhitemanUser Group LeaderAccepted solution
User Group Leader
Mar 20, 2020 8:12 PM UTC

Hi Katherine,

 

First, nicely done on the rollout of the code! And also good job on URL-encoding, too many people forget that and break their links.

 

I think the problem is you're trying to match the Visit Web Page on the URL-encoded form, though. Try it with the decoded form (i.e. with spaces instead of %20).

 

 

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Katherine_Cree1
Katherine_Cree1Author
Level 2
Mar 20, 2020 9:54 PM UTC

That worked! THANK YOU SO MUCH! 

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    KasiaP
    KasiaP
    Level 2
    Nov 24, 2022 4:06 PM UTC

    Is Marketo ever going to allow us to track the DPFs without an extra script? Pardot does it as a build in option.

    The same goes with third-party links, I can redirect, but Tracking gets lost anyway. 

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