Sync with SFDC and "not specified" fields

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Hello,

we have just migrated to SFDC and according to our op team, some fields have to be populated in order for sync to work properly. As a result, they are auto-filling some fields "with not specified" value. The issue that I'm now seeing is that when we use auto-fill, those values are showing up on our users' forms. Are you encountering same issue? How did you solve it?

Thanks.

Cécile @ Talend

Marketo

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Dory_Viscoglio

Level 10

Hi Cecile, unfortunatetly the only solution I've found for this is to not pre-populate either those fields where 'not specified' is often found, or not pre-populate any fields for a period of time, until many of your known records have updated this information.

If anyone has a better solution, I'd love to know about it!

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Josh_Hill13

Level 10

This is in the Admin > SFDC settings. I don't recommend doing this because people should meet the minimums for SFDC insertion.

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Cecile_MaindronAuthor

Level 10

@ Josh: are you saying that Dory's recommendations are risky?
I thought that what she meant is not to use the pre-populated settings in MKTO form and so basically people have to filled out all fields displayed...

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