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Disha_Goyal6
Community Advisor
Disha_Goyal6Community Advisor
Community Advisor
September 17, 2024
Répondu

Subject line showing HTML

Hi All,

 

I have created email and used rich text tokens in subject line as well as in one part of body content. I have used HTML in tokens. IT is working fine in body content but when I checked the subject line, it is showing the HTML.

 

I know that I can use different tokens for this purpose but I am curious to know is this a normal behaviour?

Ce sujet a été fermé aux réponses.
Meilleure réponse par JackSi1

This is normal behavior - You cannot use rich text HTML tokens in your subject line just like how you can't code HTML into a subject line as it is all text-based. You'll need to create a plain text token for your subject! 

2 commentaires

User Group Leader
JackSi1User Group LeaderRéponse
User Group Leader
September 17, 2024

This is normal behavior - You cannot use rich text HTML tokens in your subject line just like how you can't code HTML into a subject line as it is all text-based. You'll need to create a plain text token for your subject! 

    Disha_Goyal6
    Community Advisor
    Disha_Goyal6Community AdvisorAuteur
    Community Advisor
    September 17, 2024

    Hi @jacksi1, thanks for the clarification.

    Conditions d'utilisationAccessibility statement

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