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JodyJ
Level 2
Jan 11, 2021 4:19 PM UTC
Solved

Stop large email sends from a trigger campaign

Hi, 

Just wondered if anyone has any suggestions for a traffic cop that goes beyond setting individual limits (ie Admin > Communications Limit). Where I have multiple nurtures running via triggers (based on fields in SF)  I want to have a safety net that would pause and alert me if a campaign was about to send say 2000 emails in one day.  Any suggestions? Can this be done on a system level in the same way you would set communication limits in Admin, or on an individual campaign level.

 

Thanks!

 

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SanfordWhiteman
SanfordWhitemanAccepted solution
User Group Leader
Jan 11, 2021 8:52 PM UTC

There's no built-in way to cap the number of times a trigger fires across all leads, but you can use a webhook-compatible service for this kind of throttling.

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3 replies

SanfordWhiteman
User Group Leader
SanfordWhitemanUser Group LeaderAccepted solution
User Group Leader
Jan 11, 2021 8:52 PM UTC

There's no built-in way to cap the number of times a trigger fires across all leads, but you can use a webhook-compatible service for this kind of throttling.

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    JodyJAuthor
    Level 2
    Jan 12, 2021 10:02 AM UTC

    Thanks - great answer. Any recommendations for such a service?

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    SanfordWhiteman
    User Group Leader
    SanfordWhitemanUser Group Leader
    User Group Leader
    Jan 12, 2021 10:07 AM UTC

    Unfortunately, can't name names due to Community rules.

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