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ColinWhite
Level 2
Feb 11, 2022 9:31 PM UTC
Solved

SPF configuration error

Hi all,

 

I am getting an SPF error: "The SPF record for cyera.io was configured incorrectly, or may be missing." Our domain is cyera.io. I checked with a third-party SPF checker and it looks like the "include: mktomail.com" language is in place.

 

Any thoughts on why we're getting the error?

Thx!

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SanfordWhiteman
SanfordWhitemanAccepted solution
User Group Leader
Feb 11, 2022 11:02 PM UTC

Your SPF record is broken because you can't have any mechanisms after the "all" mechanism.

 

However, bear in mind that including mktomail.com in your SPF record serves no purpose unless you have branded envelope sender on your instance. This is a paid add-on and requires specific setup. Without a branded sender your SPF record will never be used for Marketo emails, and you just run the risk of breaking the record for your non-Marketo sends.

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1 reply

SanfordWhiteman
User Group Leader
SanfordWhitemanUser Group LeaderAccepted solution
User Group Leader
Feb 11, 2022 11:02 PM UTC

Your SPF record is broken because you can't have any mechanisms after the "all" mechanism.

 

However, bear in mind that including mktomail.com in your SPF record serves no purpose unless you have branded envelope sender on your instance. This is a paid add-on and requires specific setup. Without a branded sender your SPF record will never be used for Marketo emails, and you just run the risk of breaking the record for your non-Marketo sends.

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