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Level 2
February 23, 2024
Investigating

SFDC Sync error trapping

There's currently a beta feature that allows someone to trigger on a sync activity when there's a sync error that was very helpful at my past company.  It was a constraint on the Sync activity if I recall correctly.  Having moved on to another company I was sad to learn that this was not GA yet.  This is a functionality that Marketo has needed for years now, and I'd love to see this go GA - as it was very helpful at my former company.  Thanks!

2 replies

derelict_wombat
Level 6
February 27, 2024

Agreed - My org was shown this a few months ago and i can see value in it.  Looking forward to it getting released into GA or at minimum the ability to run a smartlist on sync error for reporting issues as that is a major painpoint for us.  

 

One thing to be cautious about is making sure you don't get stuck in an endless loop of  [Sync Error] -> [Re-sync] -> [Sync Error] -> [Re-sync] -> 

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Community Manager
June 27, 2024

Thank you for your idea. The Product Management team will evaluate your idea and may follow up with you for more details, if needed.

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