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Renee-1
Level 3
July 15, 2021
Solved

set candence Engagement program

I got a stupid question, can someone tell what's the difference "repeats" and "every" mean here, what if I choose like below, how the content will be delivered, thanks. 

 

Repeats: weekly 

every: 2 weeks

 

 

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Vinay_Kumar
Vinay_KumarAccepted solution
Community Advisor and User Group Leader
July 19, 2021
@renee-1 wrote:

Sorry, I still don't understand it very well. 

If from the screenshot below as you instructed, we will have first email send on 7/17 this Saturday and next email will be sent next week, which is 7/24 right ?   Yes, correct. 

 

How to understand the repeats?  If the cadence repeats (recurrent) weekly, which means on 7/24, if new people is added, they will receive starting from 1 casts right ? I hope my understanding is correct, appreciate you can confirm it, thanks. 

 

Yes, correct. If new people are added after 7/17 then they will receive the first email on 7/24. and the people who are already a member will receive the 2nd email. 

 

If you want to under more about the stream cadence then please check this link: https://experienceleague.adobe.com/docs/marketo/using/product-docs/email-marketing/drip-nurturing/engagement-program-streams/set-stream-cadence.html?lang=en

 

 

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10 replies

Ankit_Kumar3
Level 2
July 15, 2021

Hi @renee-1 ,

 

As per the setting on the screenshot, the stream cast will be repeated after every 2 weeks.

'Repeat' - cast can be repeated on a weekly or monthly basis.

'Every' - after how many week(s) & month(s) you want to repeat your stream cast.

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Vinay_Kumar
Community Advisor and User Group Leader
Vinay_KumarCommunity Advisor and User Group Leader
Community Advisor and User Group Leader
July 15, 2021

Hi @renee-1,

 

If I talk about the above shared screenshot than this means that the next cast will run after 2 weeks of the first send. This simply means the next email from the stream will go out after 2 weeks. 

 

Repeat represents the cadence status whether it is repeats (next send) weekly or Monthly 

Every is used to set up how frequently you want the cadence to repeat (weekly, biweekly and so on)

 

Hope this helps. 

 

Thanks 

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    Renee-1Author
    Level 3
    July 16, 2021

    Sorry, I still don't understand it very well. 

    If from the screenshot below as you instructed, we will have first email send on 7/17 this Saturday and next email will be sent next week, which is 7/24 right ?

     

    How to understand the repeats?  If the cadence repeats (recurrent) weekly, which means on 7/24, if new people is added, they will receive starting from 1 casts right ? I hope my understanding is correct, appreciate you can confirm it, thanks. 

     

    Translate
    Vinay_Kumar
    Community Advisor and User Group Leader
    Vinay_KumarCommunity Advisor and User Group LeaderAccepted solution
    Community Advisor and User Group Leader
    July 19, 2021
    @renee-1 wrote:

    Sorry, I still don't understand it very well. 

    If from the screenshot below as you instructed, we will have first email send on 7/17 this Saturday and next email will be sent next week, which is 7/24 right ?   Yes, correct. 

     

    How to understand the repeats?  If the cadence repeats (recurrent) weekly, which means on 7/24, if new people is added, they will receive starting from 1 casts right ? I hope my understanding is correct, appreciate you can confirm it, thanks. 

     

    Yes, correct. If new people are added after 7/17 then they will receive the first email on 7/24. and the people who are already a member will receive the 2nd email. 

     

    If you want to under more about the stream cadence then please check this link: https://experienceleague.adobe.com/docs/marketo/using/product-docs/email-marketing/drip-nurturing/engagement-program-streams/set-stream-cadence.html?lang=en

     

     

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      Renee-1Author
      Level 3
      July 16, 2021

      Sorry, I still don't understand it very well. 

      If from the screenshot below as you instructed, we will have first email send on 7/17 this Saturday and next email will be sent next week, which is 7/24 right ?

       

      How to understand the repeats?  If the cadence repeats (recurrent) weekly, which means on 7/24, if new people is added, they will receive starting from 1 casts right ? I hope my understanding is correct, appreciate you can confirm it, thanks. 

       

      Translate
      Michael_Florin-2
      Michael_Florin-2
      Level 10
      July 16, 2021

      Yes, you got it all right. New people will always get the first asset in the stream they haven't consumed yet, and in your schedule they get it every Saturday.

       

      I think I understand the confusion here though. "Weekly" is probably misleading, as you can set your schedule to actually be daily if you highlight all week days:

       

       

      Just switch the "Repeats" drop-down between Weekly and Monthly to understand what your options are.

       

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      Renee-1Author
      Level 3
      July 19, 2021

      Allow me to ask one more question...

      So it seems there is no ending date for the stream ? 

      Because we set up the time for the first cast and the frequency of the cadence, we didn't set up any end date. Does it mean as long as new members are added to the group, the cadence will run as per the frequency ?

       

      Thanks. 

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