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Oct 28, 2014 2:58 PM UTC
Solved

Scheduling Webinar Reminder Emails

I am looking to send two webinar reminders, one the day before and another an hour before. I want to know if there is a way to automate the process to avoid sending out the one day before reminder to a lead who registers on the day of the webinar. 

For example, let's say someone registers for a webinar on November 3rd at 1:00pm for a webinar happening on the same day at 2:00pm, they would receive the registration confirmation email, the 1 day before reminder and the 1 hour before reminder emails all in a span of an hour. Is it possible to skip the reminder if the date/time of the reminder has already passed?

Thanks.
Mark
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Accepted solution
Oct 28, 2014 3:08 PM UTC
Hi Mark. Just setup the Reminder emilas to be batch, not trigger. Then schedule it to go out the day before the webinar at a particular time. This will prevent anyone registering after it from getting the 1 day reminder.
Adam

2 replies

Accepted solution
Oct 28, 2014 3:08 PM UTC
Hi Mark. Just setup the Reminder emilas to be batch, not trigger. Then schedule it to go out the day before the webinar at a particular time. This will prevent anyone registering after it from getting the 1 day reminder.
Adam
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Oct 28, 2014 3:20 PM UTC
Thanks Adam. 
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