sample emails not sending

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anyone else experiencing problems with sample emails? mine are not coming through.

Marketo

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Josh_Hill13

Level 10

did you check spam?

if it's been more than 15 minutes, maybe try again or call support. there could be a bug.

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Anonymous

Thanks Josh. Sounds like it's a bug. I'll be contacting support.

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Anonymous

Make sure that the ip addresses for Maketo are whitelisted within your organization.

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Anonymous

I had the same issue and contacted support. They found that I'd used tokens for the send from and reply-to but didn't have a default value. Once I added a default value, the test emails worked!

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