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Anonymous
Nov 19, 2013 6:04 PM UTC
Solved

Same Munchkin Code on Different Domains

Hi,

I would like to use Munchkin tracking code on a second domain. I have already installed it on our primary website and it is working fine. But, when I use it and test it on another domain, I do not see tracking results in Marketo.

Has anyone else tried using the same tracking code on multiple domains. If so, how? If this is not possible, how do I generate different tracking code?

Thank you!!

Erica
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Accepted solution
Nov 19, 2013 6:13 PM UTC
It is supported, but there are some nuances.

If you're cookied as a known lead on Domain 1 you won't always be on Domain 2. So, it might be you're not tracking on the same lead.

One good way to do this is to fill out a form on both sites to be sure you're cookied and see if that gets tracking working for you. Calling in to support, they'll be able to help you too.
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2 replies

Anonymous
Accepted solution
Nov 19, 2013 6:13 PM UTC
It is supported, but there are some nuances.

If you're cookied as a known lead on Domain 1 you won't always be on Domain 2. So, it might be you're not tracking on the same lead.

One good way to do this is to fill out a form on both sites to be sure you're cookied and see if that gets tracking working for you. Calling in to support, they'll be able to help you too.
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Anonymous
Nov 19, 2013 6:19 PM UTC
Thanks for your quick reply, Erik! Unfortunately, the 2nd domain is only a page right now, with no forms. I'll make a support call to see what else I may be able to do.
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