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JDNelson1Community Advisor
Community Advisor
Sep 19, 2016 10:38 PM UTC
Solved

RTP In-Zone Campaign to launch Script

I'm trying to embed my LiveChat script in an In-Zone area of an RTP Campaign so it only loads/fires when matching my Named Account segment... My first attempt did not work, but that's not saying much.

My question is:

  1. assuming I add a new div tag for this, does it matter if it's in the Header or Footer?
  2. would the in-zone html purely be the script provided by LiveChat?
  3. is there something I'm not thinking of that can prevent this from working properly?
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JDNelson1Accepted solution
Community Advisor
Sep 19, 2016 11:19 PM UTC

Based on my experience, RTP will replace the html from your div with whatever html you create.  Can you paste the html you used?


I put a div in my footer:

<div id="livechat_test">

</div>

Then my RTP campaign (edited for account info only):

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5 replies

Josh_Hill13
Josh_Hill13
Level 10
Sep 19, 2016 10:52 PM UTC

Do you have a developer who can check this?

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Community Advisor
JDNelson1Community AdvisorAuthor
Community Advisor
Sep 19, 2016 10:55 PM UTC

I have one a day or two a week that I'll be able to get to look at it, eventually, but was hoping to get the major oversights out of the way by anyone that would know it if they saw it.

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Anonymous
Sep 19, 2016 11:11 PM UTC

Based on my experience, RTP will replace the html from your div with whatever html you create.  Can you paste the html you used?

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