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NRosenthal-DAI
Level 2
Dec 20, 2020 2:11 AM UTC
Question

rolling back flow steps from campaign erroneously run and how to do this for interesting moment

Any ideas on how to roll back the previous interesting moment for a campaign i accidentally ran against large group of folks

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3 replies

SanfordWhiteman
User Group Leader
SanfordWhitemanUser Group Leader
User Group Leader
Dec 20, 2020 2:47 AM UTC

There's no "rollback" for the Activity Log (for any activity types). It's an append-only log until entries age out. 

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NRosenthal-DAIAuthor
Level 2
Dec 20, 2020 5:17 AM UTC

I know there's not really a rollback, but I'm just trying to figure out a way to at least wipe out the last entry in Interesting Moments.  Is this even possible?

 

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SanfordWhiteman
User Group Leader
SanfordWhitemanUser Group Leader
User Group Leader
Dec 20, 2020 5:21 AM UTC

No, that would be a rollback.

 

You could add another IM that represents the cancellation of the last one, but using such measures in Smart Lists becomes complex (you have to compare "number of times").

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