Skip to main content
Level 4
Apr 1, 2021 2:25 PM UTC
Solved

Retroactively running through Triggers

Hi - question/clarification!

 

If we have an active trigger that is listening for web page visits, and an unknown user visits that webpage and then 2 weeks later they fill out a form and become known, will the original trigger fire retroactively?

 

In other words - will MKTO know that this user visited the webpage, and run them through the trigger once they're known in the system?

 

From what I've read, it seems like it is possible, but I don't know the full extent of these capabilities.

This post is no longer active and is closed to new replies. Need help? Start a new post to ask your question.
SanfordWhiteman
SanfordWhitemanAccepted solution
User Group Leader
Apr 1, 2021 7:22 PM UTC

Yes, selected trigger actions are "replayed" when a session is promoted from anonymous to associated/known.

3 replies

SanfordWhiteman
User Group Leader
SanfordWhitemanUser Group LeaderAccepted solution
User Group Leader
Apr 1, 2021 7:22 PM UTC

Yes, selected trigger actions are "replayed" when a session is promoted from anonymous to associated/known.

Translate
vlionenapoli
Level 2
Oct 22, 2021 10:59 PM UTC

Do you know if this works for "Add to SFDC Campaign" flow steps?

Translate
SanfordWhiteman
User Group Leader
User Group Leader
Oct 23, 2021 1:11 AM UTC
It does not.
Translate