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JluckettAPEI
Level 2
Apr 27, 2021 5:16 PM UTC
Question

Repeat Submissions for Testing Blocked from All People List

Has anyone experienced this? We're doing form testing and are finding that once our testers submit a bunch of forms to Marketo, even from different urls, even after clearing caches, are getting blocked from submitting to Marketo. Once we give the url to a new tester, the form submits fine. And after 24 hours or so, we're finding that the old tester can submit a set of forms again for a little while, until they get blocked again.

 

Looking for any thoughts or whether anyone else has seen this. I know they are implementing bot stuff in the next release, but haven't yet....

 

We're using a custom LP domain (not Marketo landing page domains) and Marketo Forms 2.0 JS API.

 

When we test form embeds without methods (methods are addHiddenFields, onValidate, onSuccess), we don't have a repeat submission issue. But when we had the methods, we immediately see the repeat issue.

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10 replies

SanfordWhiteman
User Group Leader
SanfordWhitemanUser Group Leader
User Group Leader
Apr 27, 2021 6:10 PM UTC

What is the precise kind of block? A CloudFront error, and which one?

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JluckettAPEIAuthor
Level 2
Apr 27, 2021 6:17 PM UTC

We aren't getting any errors. Our thank you page is triggering, and first submissions from the url for a particular user go into Marketo fine, show up in the All People list. Repeat submissions from the same url/user are triggering the thank you page, but are not showing up in All People. 

 

 

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SanfordWhiteman
User Group Leader
SanfordWhitemanUser Group Leader
User Group Leader
Apr 27, 2021 6:31 PM UTC

The mere addition of Forms JS API methods on the client side isn't something the server ever knows about — it cannot tell the difference when the form is posted. So sounds more like a bug in your JS.

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