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esmanley
Level 2
Mar 10, 2022 7:55 PM UTC
Solved

Record is filtered in sfdc- Sync Lead to SFDC caught exception

Hello all! Does anyone have any documentation for the below error? I had read that the sync needs to happen on the Salesforce side, but just needed guidance on best practice/ process for that. Thank you!

 

 

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Darshil_Shah1
Darshil_Shah1Accepted solution
Adobe Champion, Community Advisor, UG Leader
Mar 10, 2022 8:09 PM UTC

In a nutshell, this error occurs when there is a custom sync filter setup, and the field value controlling the sync is causing the sync to stop/fail - solution is to update the field in SFDC to True (check the checkbox field) and then try syncing the record.

This thread and Greg's posts linked in his comment are a great read!

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2 replies

Darshil_Shah1
Adobe Champion, Community Advisor, UG Leader
Darshil_Shah1Adobe Champion, Community Advisor, UG LeaderAccepted solution
Adobe Champion, Community Advisor, UG Leader
Mar 10, 2022 8:09 PM UTC

In a nutshell, this error occurs when there is a custom sync filter setup, and the field value controlling the sync is causing the sync to stop/fail - solution is to update the field in SFDC to True (check the checkbox field) and then try syncing the record.

This thread and Greg's posts linked in his comment are a great read!

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esmanleyAuthor
Level 2
Mar 11, 2022 2:50 PM UTC

Thank you Darshil!! 

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