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Elaine_Gan
Level 2
May 14, 2019
Répondu

Radio buttons and mobile device - problem!!!

I have radio buttons on my form, and the values aren't being captured when the form is filled out from a mobile device. From desktop it works fine. Can anyone help please? This is urgent as the invitation must go out in 3 hours ... ahhhhh. #radio buttons

Ce sujet a été fermé aux réponses.
Meilleure réponse par SanfordWhiteman

The perception that the radio buttons are working on desktop browsers is optimistic!

In fact, they do not work correctly anywhere, because somebody wrote some extremely poorly-thought-out JS. Not knowing how to correctly use the Forms 2.0 JS API, they're overwriting the value attribute of the radio buttons after fetching a response from an outside webservice. Remove the code that calls updateFormVars and you'll be fine.

(Also, I shudder to imagine what you're doing with that service and its is_anon check, etc.. That's a clear Denial of Service attack vector if indeed it's hitting Marketo REST API with every pageview.)

7 commentaires

SanfordWhiteman
SanfordWhiteman
Level 10
May 14, 2019

Any question like this must include a URL. How else could we help?

And what specific mobile device(s) are you testing with?

    Elaine_GanAuteur
    Level 2
    May 14, 2019

    go.plunketthomes.com.au/PM-PL-2019-05-Studio34Opening_Invite.html

    Using iPhone X

    SanfordWhiteman
    SanfordWhitemanRéponse
    Level 10
    May 14, 2019

    The perception that the radio buttons are working on desktop browsers is optimistic!

    In fact, they do not work correctly anywhere, because somebody wrote some extremely poorly-thought-out JS. Not knowing how to correctly use the Forms 2.0 JS API, they're overwriting the value attribute of the radio buttons after fetching a response from an outside webservice. Remove the code that calls updateFormVars and you'll be fine.

    (Also, I shudder to imagine what you're doing with that service and its is_anon check, etc.. That's a clear Denial of Service attack vector if indeed it's hitting Marketo REST API with every pageview.)

      Elaine_GanAuteur
      Level 2
      May 14, 2019

      Thanks so much! I will get some help to action the steps you've provided! Thank youuuuuu!!! 

      Elaine_GanAuteur
      Level 2
      May 14, 2019

      SanfordWhiteman
      SanfordWhiteman
      Level 10
      May 14, 2019

      OK, I'll take a look now.

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