Question about GoToWebinar sync with SFDC campaign

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When we have a webinar event synced with GoToWebinar as well as a SFDC campaign, what happens with those webinar registrants who registered within GoToWebinar and not Marketo via the GoToWebinar registration link? Are those registrants synced over to Marketo and SFDC as new leads?

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Grégoire_Miche2Accepted solution

Level 10

Hi Devraj,

If you use the GtW connector, you should not allow people to register through GtW. Everyone should register through a Marketo LP and form. This is clearly stated in the doc and hat you are doing is not supported.

My recommendation is that you extract the list, erase them from GtW, then go back to Marketo and import them in the program, in the registered status. They will flow cleanly to both SFDC and GtW.

-Greg

Grégoire_Miche2Accepted solution

Level 10

Hi Devraj,

If you use the GtW connector, you should not allow people to register through GtW. Everyone should register through a Marketo LP and form. This is clearly stated in the doc and hat you are doing is not supported.

My recommendation is that you extract the list, erase them from GtW, then go back to Marketo and import them in the program, in the registered status. They will flow cleanly to both SFDC and GtW.

-Greg

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Devraj_GrewalAuthor

Level 10

Thanks Greg,

Actually, I probably should have stated that we do not want those who registered through GoToWebinar to enter Marketo as leads. So I just wanted to make sure.

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Grégoire_Miche2

Level 10

HI Devraj,

Then the problem is, I think they will enter Marketo when they will be marked as attended.

You should give it a try.

-Greg

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