Preference center boolean fields

Question

Hi everyone, 
 
I am setting up a preference center that gives people the ability to subscribed to email communications for events, webinars, reports, blogs, and newsletters. Right now the page is set up so the boxes are initially checked (meaning that they DO want to to be subscribed) but when I tested it, I didn't see on my record that those fields were marked true. What operations do I need to have in place for this to work?

Darshil_Shah1 · Accepted Answer

Do you see the fields set to True in the Person Activity Log > Fill out Form activity (double click on the form fill activity and see the form post data)? Worth checking the activity log to see whether the fields were set to False by other means (e.g., Marketo flow actions, etc.) after the form fill.

Danielle_Wong · Answer

Are you using field sets for your checkboxes? If so, I think you'll need to ensure the values are set.  For example the values might look like:

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