Person token still works in cloned email?

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i cloned an email with a person token (basically it's lead.first name) and the token didn't work in the cloned email. I never have this issue before. Should this work or i actually have to redo the token? Many thanks in advance.

Marketo

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SanfordWhiteman

Level 10

Should absolutely work, if this is a lead token (note if you clone to other programs and it's a local program {{my.token}}, that won't work.).

What exactly "didn't work"?

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OI_MEI_LeeAuthor

Level 2

i just cloned the email within the same program, there was Dear {{lead. first name}} in place but it ended up with Dear Sir/Madam... it never happened on me, i cloned the email for simply editing just a few lines in the body but i didnt nothing to the salutation so i'm unsure what went wrong.

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SanfordWhiteman

Level 10

The string "Sir/Madam" won't come from nowhere. Did you segment that content?

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