Pending email sends in Sales Insights

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Is there a way to see what emails are pending in Sales Insights?

Marketo

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Devraj_GrewalAccepted solution

Level 10

Lisa, unfortunately, the Sales Insight Email Performance report does not allow you to bring in the "Pending" column. But what you can do as a work-around is create a smart list with the filter of "was sent sales email: in timeframe today" and "Not was sent sales email: in timeframe today" and select "ALL" filters. You can then select those leads, go to their activity history, and then gather the info of which email they were sent today but hasn't been received yet.

Devraj_GrewalAccepted solution

Level 10

Lisa, unfortunately, the Sales Insight Email Performance report does not allow you to bring in the "Pending" column. But what you can do as a work-around is create a smart list with the filter of "was sent sales email: in timeframe today" and "Not was sent sales email: in timeframe today" and select "ALL" filters. You can then select those leads, go to their activity history, and then gather the info of which email they were sent today but hasn't been received yet.

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Anonymous

Thanks Devraj. Sounds like a good opportunity for Marketo to provide a system enhancement!

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Devraj_Grewal

Level 10

I would create a new idea.

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