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OrchardSV
OrchardSV
Level 2
Oct 15, 2021 6:19 PM UTC
Solved

Our company website server went down but after it came back online, Marketo forms are not showing up

Hello,

 

Our company servers went down this morning but once our IT department was able to bring it back online, we noticed that our Marketo online form is not showing up. Not sure if the two are related but wanted to see if anyone has a solution.

 

Here is the webpage with the missing Marketo form.

 

https://www.orchardsoft.com/contact-us/

 

The form should appear right after the "Contact Sales & Marketing" block.

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SanfordWhiteman
SanfordWhitemanAccepted solution
User Group Leader
Oct 15, 2021 6:54 PM UTC

You can’t defer a script and expect its created objects (i.e. MktoForms2) to be available right after... that’s the whole idea of defer. I assume your team decided to change the code to add defer without testing it.

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3 replies

SanfordWhiteman
User Group Leader
SanfordWhitemanUser Group LeaderAccepted solution
User Group Leader
Oct 15, 2021 6:54 PM UTC

You can’t defer a script and expect its created objects (i.e. MktoForms2) to be available right after... that’s the whole idea of defer. I assume your team decided to change the code to add defer without testing it.

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OrchardSV
OrchardSVAuthor
Level 2
Oct 15, 2021 7:03 PM UTC

Thank you. I also just saw the solution on a separate thread.

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OrchardSV
OrchardSVAuthor
Level 2
Oct 15, 2021 7:02 PM UTC

I found the solution from viewing this thread.

 

https://nation.marketo.com/t5/product-discussions/embedded-form-not-showing-since-updates/td-p/309053

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