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Anonymous
August 24, 2015
Question

No CNAME found for branding domain

Hi Marketo Community,

My IT person configured our Cnames, however when I went to change the branding domain in the admin email field, I came across this error message: "No CNAME found for branding domain: "

Any advice on how I can update my cname?

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9 replies

SanfordWhiteman
SanfordWhiteman
Level 10
August 24, 2015

What is the CNAME in question?

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Anonymous
August 24, 2015

The email branding domain.

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SanfordWhiteman
SanfordWhiteman
Level 10
August 24, 2015

I'm talking about the actual hostname.  There's no reason to hide that kind of thing here as it just makes troubleshooting more difficult.

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