New Email Template: Sender Profile

Question

In the old email template you could use dynamic content in the sender profile based off a segment in the database.

example: If SDM segment is North America - West, sender is John Doe, etc.

Is this not an option with the new email builder?

SanfordWhiteman · Accepted Answer

You can still do this using a simple Velocity {{my.token}} as the From and Reply-To, e.g.:

#if( $lead.Segmentation_BCP47Locale_1042.equals("en-US") )
stateside@example.com
#else
overseas@example.com
#end

This is using the real segment value, so you don’t have to redo it using conditional content.

Madhavaraman · Answer

No, the new Marketo email builder does not support dynamic sender profiles driven directly by segmentation the same way the old template approach did. But there are workarounds and the limitation is architectural, not just UI. Thank you

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