New Email Editor - Ready to use 100% or not? | Community
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Jasbirka
Level 5
July 27, 2026
Question

New Email Editor - Ready to use 100% or not?

  • July 27, 2026
  • 7 replies
  • 125 views

Hi Everyone,

Is the new email editor fully ready for use, specifically for complex designs where we create a master template with 30-40 modules to build subsequent emails?

Also, is it compatible with both light and dark modes?

Additionally, will both static and dynamic fragments work seamlessly across all email clients?

7 replies

BlaneMcMichen-1
Adobe Employee
Adobe Employee
July 27, 2026

@Jasbirka 
The new Email Designer is at parity with Marketo Email Editor 2.0 and supports customization and velocity scripts.  You don’t build modules the same way, within the template, but you build a library of fragments which you can use in your emails.  Light and dark mode setting s are available.  Themes are new and allow you to apply consistent branding, but know that fragments must be built for themes if you need to toggle between themes. The API is available, but not all of the same calls are available, yet.

Jasbirka
JasbirkaAuthor
Level 5
July 28, 2026

Hi ​@BlaneMcMichen-1 - 

Currently, we are creating assets in the new email designer and attempting to match the layout; however, we are facing significant issues.

We frequently encounter problems with background images in Outlook, and the mobile view fails to render as expected because the designer automatically forces mobile designs to conform to the desktop layout.

We cannot customize them as intended without resorting to custom HTML for certain sections.

Additionally, there are issues with dark mode. Sometimes a layout works perfectly, but when we reuse that same layout in another module—or even copy the exact code—it fails to render correctly.

BlaneMcMichen-1
Adobe Employee
Adobe Employee
July 28, 2026

I agree that several of the issues you describe are real concerns.

Some of them are related to email-client rendering limits, especially in Outlook and in dark mode, where clients like Gmail and Outlook for Windows can override the intended design. In those cases, even a layout that appears correct in the designer may render differently in the recipient’s inbox.

Also, the current designer does not always provide the level of independent mobile control needed for more advanced layouts, and in those cases custom HTML/CSS may still be necessary.

That said, the point about the same layout or identical code working in one module and failing in another does not sound like expected behavior. I would investigate the creation scenario.  Was one version converted from a template and anyther drafted in the designer?  You may have to look much closer to the code and examine the tree to see if there are any differences in the structure and containers.

Jasbirka
JasbirkaAuthor
Level 5
July 28, 2026

I believe this is also an issue with the new email editor. When I tried to update the text color for dark mode, it initially appeared correctly in dark mode clients; however, when I applied the same settings to another fragment, the color failed to render. The issue seems inconsistent, as it should either affect both fragments or neither.

uditmathur
Community Advisor
Community Advisor
July 31, 2026

HI ​@Jasbirka ,

Your concerns are totally valid.

But i will like to put it on a different prospective, New Email Designer is a great step forward in terms of the ease of designing email keeping in mind Marketer’s who will be using it first hand without involving Developers.

With New email designer you can very easily design a decent looking email from scratch without even having knowledge of complex HTML or Code. Also Adobe is using this email designer in other platforms as well (AJO) so this gives a great hands on for interconnection within different Adobe platforms.

Having said that, yes New email designer is still developing & have not checked all boxes when it comes to complex email designs/ requirements & still need time to evolve.

I recommend to start using new designer for your less complex (not design heavy) emails, prepare templates for your smaller campaigns, utilize the non developer features to generate emails faster.

This way you will slowly & gradually built up on your templates on New Email designer evolving parallel to the enhancements of the New designer.

 

Hope this Helps 😊

Level 2
July 31, 2026

Hi Jasbirka,

we're also running a Master Template with many modules in Email Designer 2.0 and are currently evaluating a migration to the New Email Designer.

To be honest, we're a bit disappointed with its current state. While the no-code approach is a welcome improvement for the broader team, even Adobe's out-of-the-box modules show compatibility issues — and that's without any custom modifications on our end.

Two examples we ran into:

1. Header module (default settings, no customization)
This standard header/menu module renders incorrectly in Gmail out of the box — which is arguably the most widely used email client globally today.
 

 

2. Article module (only Theme Settings applied by us)
Simply recoloring the CTA button caused broken rendering in Outlook Dark Mode. No complex edits — just a color change. Our existing template (originally built in Stripo, then adapted for Marketo) handles this correctly because Stripo included Outlook-specific HTML workarounds. It's frustrating that the New Email Designer doesn't account for this, especially since Outlook’s (Dark Mode) CTA rendering isn't a new challenge in the industry.
 

 

We'll keep evaluating, but for now these are some examples why it currently is challenging for us to fully commit to the switch. Curious whether others are seeing the same issues or have already fully switched to the new Email Designer.

derelict_wombat
Level 6
August 3, 2026

Dark mode is a challenge for us as well.  We have dark mode styling set in the theme of the email but when a business user pastes in copy from pretty much any source (word, text editor, whatever) the dark mode styling seems to get stripped and it requires a designer to go in and fix it. This makes rolling out the new editor a pain as it now requires a designer to go in and touch everything which eliminates the whole scalability of use.  When we spoke to Adobe Support about this, they said that issue with dark mode was by design. Not sure if something was lost in translation or not but not exactly what we were hoping to hear.   We are testing to see if the same thing happens when tokenizing copy but either way, the styling should be locked down by the theme and its not happening.