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Level 2
Nov 5, 2026 4:13 PM UTC
Question

New Email Builder send preview

Hi everyone, 

Long time lurker, first time poster. I’m building a template in the new email builder but I can’t seem to find the “send preview” for testing. I know you can go under simulate content and it says send a preview, but I can’t just add a random email address anymore (like a mailgun test) to send a preview to?

I know I can create a campaign and to send an email but it just feels like we’ve lost an important feature.

6 replies

Crystal_Pacheco
Level 4
Nov 5, 2026 4:46 PM UTC

Hi ​@Brian-Minton from my experience you can’t send a sample of an email template you need to create an associated email to then send a sample. Its many extra steps than it used to be.
 

Test your email

When your message content is defined, you can use test profiles to preview it, send proofs, and control how it renders in popular desktop, mobile, and web-based clients. If you inserted personalized content, you can check how it is displayed in the message using test profile data.

To preview your email content, click Simulate content, then add a test profile (an existing lead of your database) to check your message using the test profile data.

Select your testing recipient and the select “Send Proof”. That’s where you put in your mailgun email address to view the email renderings on! 😅

 

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Level 2
Nov 5, 2026 4:51 PM UTC

Hi Crystal, 

I appreciate the reply! But in the previous version we could simply click “send sample” from the templates without having to add a test profile, you could send to anyone.
 

 

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beth-corby
Adobe Champion
Adobe Champion
Nov 5, 2026 4:50 PM UTC

​@Brian-Minton Totally get where you're coming from. To send a sample of your template, create an email using that template. Click Simulate Content, then add the people you'd send the email to (they will need to be people who are in your database). This way, when you send the preview, it will appear as if you're sending it to that person, and all the personalization will follow. It will then let you add email addresses to send the preview to. However, you add them one by one, and it doesn’t save them for the next test email, which is another pain point. 

I agree this process is much more cumbersome than the old editor, and I’m going to check whether this was already posted as an idea. 

Thanks! - Beth

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Level 2
Nov 5, 2026 4:54 PM UTC

This would be a huge help to my workflow to have back. Where would we post as an idea?

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beth-corby
Adobe Champion
Adobe Champion
Nov 5, 2026 4:58 PM UTC

It’s at the top of the Marketo Community thread. Just click on Ideas. 😃 

 

I’ll definitely vote for it if you post it. 

 

Thanks! - Beth

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