Skip to main content
Anonymous
Apr 16, 2015 6:29 AM UTC
Solved

My Lead source change automatically without any action

Hi Marketo Community!

I find this very strange. We have arranged some seminars, and some leads has registred and that is fine. But suddenly the lead source change. See Old value to New Value. 



This is also a screenshot in SF. Maybe it is because the name of the Lead source is to long, so Marketo/SF make it shorter?





Hope someone can help?

 
This post is no longer active and is closed to new replies. Need help? Start a new post to ask your question.
Julz_JamesAccepted solution
Level 8
Apr 16, 2015 11:05 AM UTC
Oh you have Lead Source going to Opportunity not to Lead or Contact in SFDC.  Check if you have more than 1 Lead Source field set up.  Do you have full Admin access?  I'd guess so if you can see in the Field Management section.

I've just checked Marketo and you can't limit the string length.I'm just checking in SFDC for you.  Have you got any Smart Campaigns set up that change the Lead Source?  From the first picture you posted it does look like its updating from SFDC though.  
View in thread

11 replies

Show previous replies
Anonymous
Apr 16, 2015 12:12 PM UTC
Yeah that is odd. But I guess it should be there when I can fint id under Lead in SF :s
Translate
Terms & ConditionsAccessibility statement

Loading footer...